Privacy Policy

Last Updated: October 24, 2024

1. Who We Are & Data Controller

This Privacy Policy applies to all services and digital materials provided by MoanaTrails Ltd ("MoanaTrails", "we", "us", or "our"), a company registered in New Zealand (NZBN: 9429051882012). We operate as the designated data agency/controller for personal information gathered through this website.

Contact email: [email protected]

2. Scope of this Policy

This policy outlines how MoanaTrails collects, stores, uses, discloses, and protects your personal information in accordance with the New Zealand Privacy Act 2020 and its 13 Information Privacy Principles (IPPs), alongside relevant international privacy expectations where applicable.

3. What Data We Collect

We only collect information necessary to fulfill our functions as a travel resource and consultation provider:

  • Directly Supplied Data: Name, email address, optional contact telephone numbers, and inquiry details provided voluntarily via our web forms.
  • Automatically Generated Technical Data: Anonymized or pseudonymized IP addresses, browser specifications, operating system details, referring URLs, and engagement duration recorded via server logs.
  • Cookie & Interaction Data: Analytical telemetry and consent choices governed by our cookie management tools.

4. Purposes of Processing & Legal Basis

PurposeData InvolvedLegal Basis (NZ Privacy Act 2020)
Responding to itinerary consulting inquiriesName, email, message text, phoneIPP 1 & IPP 2 (Direct collection for lawful purpose)
Site security, fraud defense & infrastructure healthIP address, browser technical logsIPP 4 (Fair and reasonable collection)
Editorial traffic analysis & reader insightsCookie identifiers, session timestampsConsent via Google Consent Mode v2 framework

5. Google Consent Mode v2 & Telemetry

Our platform implements Google Consent Mode v2 (advanced execution). By default, all analytical and advertising tags remain set to denied until you furnish explicit affirmative choice via our on-screen banner. You possess an unconditional right to modify or revoke consent at any moment via the link present on every page.

6. Disclosure of Personal Information

We do not sell, rent, trade, or monetize your personal information to third parties. We may disclose data solely to trusted cloud infrastructure providers (such as secure web hosts and form processing pipelines) bound by strict confidentiality covenants, or where strictly compelled by New Zealand law enforcement authorities under lawful process.

7. Cross-Border Data Storage

Information collected may be processed on secure cloud servers situated outside New Zealand. When transferring personal information offshore, MoanaTrails adheres to Information Privacy Principle 8 (IPP 8), ensuring that foreign service providers maintain comparable privacy protections or are governed by standard contractual safeguards.

8. Data Retention

Contact and consultation messages are retained for a maximum duration of 24 months to support ongoing travel advisory communications, after which they are permanently expunged or anonymized from active databases.

9. Your Rights & Supervisory Authority

Under the New Zealand Privacy Act 2020, you retain the legal right to request access to any personal information we hold about you and to demand corrections if that data is inaccurate. To exercise your rights, email our Privacy Officer at [email protected].

If you are dissatisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner (OPC) of New Zealand (Te Mana Mātāpono Matatapu) at privacy.org.nz.

10. Children’s Privacy

Our editorial content and consultation offerings are oriented towards independent adult travelers. In accordance with New Zealand standards, we do not knowingly solicit or collect personal information from individuals under 16 years of age.

11. External References & Policy Updates

Our journal contains references to external conservation bodies (such as DOC) and weather advisory sources. We bear no liability for third-party privacy practices. Material revisions to this document will be reflected immediately on this page with an updated timestamp.